Shipping & Returns
Depending on current stock, some items may be made to order. In this case, please allow 1-2 weeks for your order to be complete. If your item is in stock, most orders process within 1 - 2 business days. During high volume periods (i.e. sales and holidays), processing times may increase. Once the order ships, transit via USPS can take 1-6 business days depending on the destination.
Return & Exchange Policy
We hope you are 100% satisfied with your Pollumination purchase! If for any reason you are not completely satisfied, we are happy to offer a refund or exchange on unopened and unused, full-priced items within 30 days of your order date.
All sale products are final sale and are not eligible for returns or exchanges.
If upon arrival, any part of your order is damaged, please email us at as soon as possible within 14 days of delivery and include your order number and a picture of the damage.
Please note: Once product is removed from its original protective packaging, we cannot be responsible for any further damage due to improper handling.